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Posts Tagged ‘new media’

Reality: Transforming USC Film Students’ Freshman Year Into an Addictive Game

Academia, Alternate Reality Games, Instructional Design, Other Authors 0 Comment »
originally from argnet
December 29, 2011 · By Nathan Maton in Features, Interviews

Image courtesy of Ben Chance

By Nathan Maton and Rebecca Thomas

School changed this year for the majority of freshman at the USC School of Cinematic Arts. Driven, talented future media makers normally waited until their sophomore year to produce any major media through the program, but this year USC partnered with Ph.D. candidate Jeff Watson to produce Reality, an alternate reality game focused on media creation.

Reality, which just completed its first season, is one part trading card game, one part media creation tool, and one part web portal. Three hundred unique cards, color-coded by type and designed to fit together, were handed out to students who unraveled a series of clues leading to the game’s secret campus headquarters or tucked away for discovery as the game progressed. As students discovered other students who were playing, they made “deals” by trading or pooling cards that led to collaborative projects and then published their work to Reality’s web portal so other students could rate and review the projects. Winning projects earned interesting rewards, like meeting industry professionals, for the creators.

Designing Reality
When USC pulled together a team to design Reality, they had one goal in mind: to give incoming freshmen the opportunity to collaborate with other students and sharpen their skills before their sophomore year.  Watson was approached for the project because his dissertation is on transmedia interaction design. He put together a team with Simon Wiscombe, with Tracy Fullerton as an advisor.

Watson didn’t want students to feel like they had to join the game. Designed as an alternate reality game, Watson felt that students had to come to the game driven by their own curiosity for it to be truly successful, thus the typical ARG mysterious message that pulls players into the game world.  Here’s how students describe their initiation into the game:

“When I started playing the game, I was eating dinner with a friend and she got a call from another friend of mine asking her to come to Fluor Tower,” says Ben Chance, a Film & Television Production major and one of the most active players. “My friend asked if I could come because I was sitting there. There was a pause. After a moment, I was told I could come. We were told we were going to a secret meeting. We came into the room and there were 8 people there and they all had their cards on the floor. I remember telling my friend, ‘This semester just got a whole lot more interesting.’”

“I remember getting a text from my friend Miranda Due,” recalls Allison Tate-Cortese, another Film & Television Production major.  ”She had gotten an email from Reality (an email address she didn’t know). It had a cryptic message saying that if you can decode this email, it would tell you where to go for further instructions. It had a bunch of jumbled letters at the bottom. I was pretty shocked off the bat, it was out of the blue and came in a few days before class started.”

Team Formation
One interesting aspect of the slow uptake of the game (as intentionally hoped for) was the ability of those early adaptors to game the system.

“One of the things that helped get me into USC is that I’m a motivated person around challenges so when a challenge was presented to beat out other freshman students in the production of visual media it sounded like a lot of fun,” noted Chance.  ”We formed a group of ten people early on and that was unheard of, other groups were getting together in twos and threes.  One of my friends, Josh Rappaport, asked if I knew about the game and when I said yeah I’m in a group of 10 people he was shocked.  He only knew about 4 or 5 other people playing the game so when he heard about a group of 10 other people playing the game that was unheard of.”

These early adopters dubbed themselves Marra and created an “exclusivity contract” to ensure all members participating in a challenge would get credited for the project. It became impossible for other players to beat this collective force and created some real heat between freshmen. The prizes for the game included things like class recognition, exclusive meetings with top professionals like Robert Zemeckis and famous Hollywood producers: one student even walked away with an internship offer based on the meeting.

Eventually, a rival group formed called the Tribe. While we didn’t talk to a Tribe player, Tate-Cortese, one of Marra’s members, described the Tribe’s rationale as “there are more students outside of Mara than within so why don’t we compete with that and use our massive amount of people to compete.”  It worked.  Before the Tribe’s formation, Marra won five weeks in a row. Once The Tribe started working together, they won five weeks in a row.

After this rivalry, a resolution emerged as a “forbidden deal.” “About week eight [of the rivalry] maybe, there were three Mara members working on a deal,” Chance explained. “Across the hall, all the Tribe members invited us into a meeting and we observed them and talked to them about what we wanted.  One of the members threw out the idea of doing  a ‘super project.’” The idea stuck.  Chance got intrigued about a Romeo and Juliet style deal and they shot a cross-team deal, uniting the teams for the first time.

Prototyping Challenges
While gameplay of this nature is emergent, it is worth examining why the designers made the decisions to include elements like forced collaboration that led to this type of group deal making.

“Our initial design didn’t have cards at all,” noted Watson.  ”It was much more like something like SF0 –a collaborative production game played through a web portal, full stop.”  Fullerton, Watson’s advisor on the project, pressed for more. As she explained,

From the beginning, the primary goal of the project was to get students talking, working, and forming lasting social bonds amongst the various divisions of the school . . . . The fact is that some students are more online-focused than others, and we didn’t want to make something that privileged that way of interacting.  A face-to-face mechanic, that prompted casual discussion and ramped up to collaboration was what was needed.

Watson had been toying with an interlocking card game system for years, and that became the basis for the revised design. The initial deck design featured media artifact cards as well as action cards that would direct the making, but that still wasn’t flexible enough for what the team wanted. Finally, the team designed a deck carefully balanced between four types of cards: Maker, Property, Special, and People. The cards were flexible enough to provide the type of random prompt generation the design team wanted while still remaining portable enough to facilitate the face-to-face interactions necessary to the game’s success. After the team developed the game’s mechanics on a collaborative wiki and creating a set of test cards, Wiscombe helped refine the experience and translate it into a fleshed-out deck of cards.

Watson gave one example of the reasoning behind the team’s card design decisions.  They wanted everyone to start with fairly different cards so they could discover, trade, and share new cards by talking to other players.  ”If everyone had the same 10 cards in their starter pack, players wouldn’t be curious about what other players had in their packs . . . so we looked at the approximate size of what we expected would be our start-up player base — we designed for around 200 players — and then did the math from there.”

The team got to know their target audience extremely well, and adjusted the design accordingly. As Watson explains,

There’s a temptation in designing games for institutional interventions that says you should make your game maximally scalable such that other institutions can easily port it into their programs. In my experience, designing for scale from the start depersonalizes and flattens games. Our mandate was to make something that would intrigue, galvanize, and mobilize our players, and we felt that the best way to do this was to create a genuinely tailor-made experience, something that couldn’t happen anywhere else and that was precisely tuned to this particular player population. That was our priority.”

Despite the team’s focus on crafting a project particular to the USC School of Cinematic Arts, their game produced quite a few mechanics that could be readily transferable, including the way the cards link to a web-based collaborative production game.

Of course, design processes are never ideal.  The beginning of the semester quickly approached and the team needed to playtest the system with limited time. They were able to bring in members of alocal pervasive gaming group to help test the mechanics and make sure they were headed in the right direction. In the end, the inaugural season of Reality proved to be its real playtest beyond figuring out the mechanics.

Design Philosophy
At its heart, Watson made something quite different from many ARGs.  Even with a background in making traditional story-driven ARGs, he finds the mantra, “It’s all about the story” to be counter-productive.  ”Design your ARG experiences so that they function procedurally — that is, create an actual game that drives participation and play among your audience such that the play itself generates the experience,” Watson argues.  ”In our case, we had a lot of eager young media-makers to work with, and so we were able to leverage their creative and performative motivations in order to generate the overall experience.”  This seems like a much needed perspective change, focusing on the mechanic and using the story as an impetus for gameplay.  Watson allowed the players to tell their own more meaningful story about personal ambition and competition and collaboration.

What’s Next
It sounds like Reality will return again if student sentiment is any signal.  The two students we spoke with both admitted that Reality was their favorite part of their freshman fall semester.  They are sad to see it go, and are excited to be a part of the next iteration (even if it is just talking to next year’s freshman about the experience).  Beyond the sheer fun, Tate-Cortese found the game to be an exceptional learning experience. “I think the game was brilliant because it created an incredible space for experimentation and growth.  It was brilliant because you felt safe because you can try things that were outside of your comfort zone, but you didn’t have to worry about a grade accompanied with it.”  She wants to be a director, but got to experiment in all of the different roles in a production.

“Everyone I spoke to in the upper classes wishes they had this experience,” Tate-Cortese said. “It speaks to the future of education and film production, and it just really proves that they are cutting edge and at the forefront of film production and education.” It also allowed for several students outside of SCA to participate in the production process and Chance thinks they are even better equipped to be SCA students (many of them want to transfer) than the SCA students who didn’t participate in Reality.

Interested in learning more about the projects the students created as a result of Reality? Check out the game’s online archive of deals, where students shared their work, explaining the rationale behind each project. Highlights include a special effects-ridden science fiction trailer, a satiric dramatization of students’ experiences with the project, and a game of live-action Minesweeper at IndieCade. A stealth version of the game played out at DIY Days resulted in two additional video productions. Henry Jenkins wrote two blog posts explaining and contextualizing the game within the education space, while the Workbook Project’s Transmedia Talk podcast featured an interview with Watson.

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January 3rd, 2012  
Tags: academia, alternate reality game, ARG, branding, classroom, instructional design, new media, other author



Google and Verizon threatening Net Neutrality

Geek, marketing, Original Work, SEO, Thoughts 0 Comment »

I’m probably not going to add anything new to this discussion, but I wanted to point out this issue that I think anyone who spends more than 5 minutes online needs to be aware of.  I first saw this over at Dvice.  I’ve done some research online and didn’t come up with anything new to this story as the deal appears to be both fairly new and being kept fairly hush hush.

image about the google and verizon deal

image detailing the deal between google and verizon that could end net neutrality

Essentially it boils down to Google and Verizon working out a deal where some websites (google) can pay the ISP a small fee to make it possible to have their pages load quicker than another webpage. Another option on the table is that ISPs will become like cable providers where they only carry a set number of pages (abc, cbs, nbc, usa, syfy, etc) and for a small fee can get access to others (hbo, showtime, etc).  Either way this spells really bad news for small businesses, internet marketers, and everyone who accesses the internet.  Right now you can use PPC and a bank account to help rank a page somewhat in Google, but the biggest pull for Google is relevant interesting content.  Content that is getting reposted, pingbacks, and dumped on slashdot/digg.  Having this great content can allow a small business or a basic blog to beat out larger companies, this is fantastic! This means that you have a much better chance of finding what you are wanting, and it gives a certain amount of survival of the creative (ie- successful internet marketers are the ones who are creative NOT necessarily the ones with the largest checkbook). Another implication is the paying by companies to have bad comments/reviews about them load slower than their websites which would in turn decrease visits, and then not rank lower in google.  This takes away a significant amount of the power from the internet. It frankly puts us in the same ballpark of China censoring the internet, except instead of a unified government we’re going to have whomever can pay the most money.  I’ve tried to make this a reasoned argument, putting up a few thoughts based on the limited information coming out about this deal.  I strongly urge anyone reading this to get themselves up to date on this deal and take action. Visit this site for some more.  I found this quote over at alternet.org.  As they pointed out is amazing how fast a company with the motto: “don’t be evil” can slide down the slippery slope of profit:  ”Today the Internet is an information highway where anybody – no matter how large or small, how traditional or unconventional – has equal access. But the phone and cable monopolies, who control almost all Internet access, want the power to choose who gets access to high-speed lanes and whose content gets seen first and fastest. They want to build a two-tiered system and block the on-ramps for those who can’t pay.”

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August 9th, 2010  
Tags: Geek, geek marketing, google, internet, internet marketing, marketing, net neutrality, new media, nintendo generation, original work, scott gray, SEO, small business marketing



May you live in Disruptive times

branding, Geek, Management, marketing, Original Work, presentation, SEO, social media 0 Comment »
May you live in Disruptive Times
View more presentations from rsgray.
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June 23rd, 2010  
Tags: brand development, branding, business, business students, Geek, geek marketing, internet marketing, marketing, new media, nintendo generation, original work, presentation, scott gray, SEO, slideshare, small business, small business marketing, social media, social media marketing, theme marketing



Mascots + Branding + Twitter

branding, Geek, marketing, Original Work 0 Comment »

A few weeks back I was invited to talk to an upper division marketing class at the University of Montana on how they could incorporate new media and social media marketing into their final projects.  One of the groups had a VERY commodity product, and one that at first glance was/is pretty boring. The group was disparaging of trying to find a way to use the “cool” technologies that I had just spent an hour talking about (twitter, facebook, blogs, foursquare, yelp, etc).  I gave them a pretty simple answer that they loved and I thought I would talk about it here b/c it has recently come up again for a current client.  That answer is Mascot.

mascotsThe student group had beef jerky.  Now except for the “SNAP INTO A SLIM JIM!” commercials of the 90′s beef jerky while admittedly delicious has never really been what one would consider Hight Tech, or a candidate for social media marketing.  But a beef jerky mascot on the other hand could be.  I told the group to create a rancher or possibly even a chicken (a la Chick Fil A with their cows) but don’t just create a little image of this mascot, but go full out. Make a backstory for this mascot, mascots are a chance to go completely creative.  Maybe Hotrod the Chicken (maybe it’s spicy jerky) grew up with Monty (the U of MT mascot) and they picked on the younger Slash (the Missoula Mauler’s mascot),and back then he was just called Rod. but one day Monty stole Rod’s girlfriend b/c Rod was just kinda boring. And on that day Rod changed his name to Hotrod and vowed to NEVER be boring again! (ok, yeah, a little simplistic, but you get the point). So now we have this cool backstory and graphics for Hotrod, this is where the new media comes in.  At no point has there existed a technology to immediately connect with people and actually interact with them on the scale that we now have with social media. So use it! Create a twitter feed for Hotrod showing him doing all kinds completely outrageous things (like surfing ON a shark off the Great Barrier Reef). Create a #hashtag for Hotrod’s out there to post about their adrenaline fueled activities. Create a facebook account and fan page. Treat Hotrod like he was a real person, responding to emails, joining adventure clubs and talking with people.  The biggest thing is to treat him as a larger than life celebrity and people will know him, and then by extension your product that Hotrod supports in the same way that sports stars endorse wheaties, or Ashton Kutcher those cameras that he’s got. The great part is that except for some app devo, and some graphics Hotrod could exist completely on free social media sites.  Give him a twitter feed showing pics he took while jumping out a plane, or scuba diving. You could prbly go several months before you would even (if you really want to) need to create a costume for you mascot.

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June 10th, 2010  
Tags: brand development, branding, business students, geek marketing, ideas, internet marketing, marketing, new media, original work, scott gray, small business marketing, social media, social media marketing, theme marketing, tips



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