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	<title>Scott Gray&#039;s Weblog &#187; branding</title>
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		<title>Reality: Transforming USC Film Students’ Freshman Year Into an Addictive Game</title>
		<link>http://rsgray.com/other-authors/reality-transforming-usc-film-students%e2%80%99-freshman-year-into-an-addictive-game/</link>
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		<pubDate>Tue, 03 Jan 2012 17:14:09 +0000</pubDate>
		<dc:creator>scott</dc:creator>
				<category><![CDATA[Academia]]></category>
		<category><![CDATA[Alternate Reality Games]]></category>
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		<description><![CDATA[originally from argnet December 29, 2011 · By Nathan Maton in Features, Interviews Image courtesy of Ben Chance By Nathan Maton and Rebecca Thomas School changed this year for the majority of freshman at the USC School of Cinematic Arts. Driven, talented future media makers normally waited until their sophomore year to produce any major media through [...]]]></description>
			<content:encoded><![CDATA[<address>originally from <a href="http://www.argn.com/2011/12/reality_transforming_usc_film_students_freshman_year_into_an_addictive_game/">argnet</a></address>
<div>December 29, 2011 · By Nathan Maton in <a title="View all posts in Features" href="http://www.argn.com/category/features/" rel="category tag">Features</a>, <a title="View all posts in Interviews" href="http://www.argn.com/category/interviews/" rel="category tag">Interviews</a></div>
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<p><img title="reality_cards" src="http://www.argn.com/images/reality_cards.jpg" alt="" width="560" height="417" /><em>Image courtesy of Ben Chance</em></p>
<p><strong>By Nathan Maton and Rebecca Thomas</strong></p>
<p>School changed this year for the majority of freshman at the USC School of Cinematic Arts. Driven, talented future media makers normally waited until their sophomore year to produce any major media through the program, but this year USC partnered with Ph.D. candidate Jeff Watson to produce <em>Reality</em>, an alternate reality game focused on media creation.</p>
<p><em>Reality</em>, which just completed its first season, is one part trading card game, one part media creation tool, and one part web portal. Three hundred unique cards, color-coded by type and designed to fit together, were handed out to students who unraveled a series of clues leading to the game’s secret campus headquarters or tucked away for discovery as the game progressed. As students discovered other students who were playing, they made “deals” by trading or pooling cards that led to collaborative projects and then published their work to <em>Reality</em>’s <a href="http://reality.usc.edu/">web portal</a> so other students could rate and review the projects. Winning projects earned interesting rewards, like meeting industry professionals, for the creators.</p>
<p><strong>Designing Reality</strong><br />
When USC pulled together a team to design <em>Reality</em>, they had one goal in mind: to give incoming freshmen the opportunity to collaborate with other students and sharpen their skills before their sophomore year.  Watson was approached for the project because his dissertation is on <a href="http://remotedevice.net/about/research/">transmedia interaction design</a>. He put together a team with Simon Wiscombe, with Tracy Fullerton as an advisor.</p>
<p>Watson didn’t want students to feel like they had to join the game. Designed as an alternate reality game, Watson felt that students had to come to the game driven by their own curiosity for it to be truly successful, thus the typical ARG mysterious message that pulls players into the game world.  Here’s how students describe their initiation into the game:</p>
<p>“When I started playing the game, I was eating dinner with a friend and she got a call from another friend of mine asking her to come to Fluor Tower,” says Ben Chance, a Film &amp; Television Production major and one of the most active players. “My friend asked if I could come because I was sitting there. There was a pause. After a moment, I was told I could come. We were told we were going to a secret meeting. We came into the room and there were 8 people there and they all had their cards on the floor. I remember telling my friend, ‘This semester just got a whole lot more interesting.’”</p>
<p>“I remember getting a text from my friend Miranda Due,” recalls Allison Tate-Cortese, another Film &amp; Television Production major.  ”She had gotten an email from <em>Reality</em> (an email address she didn’t know). It had a cryptic message saying that if you can decode this email, it would tell you where to go for further instructions. It had a bunch of jumbled letters at the bottom. I was pretty shocked off the bat, it was out of the blue and came in a few days before class started.”</p>
<p><strong>Team Formation</strong><br />
One interesting aspect of the slow uptake of the game (as intentionally hoped for) was the ability of those early adaptors to game the system.</p>
<p>“One of the things that helped get me into USC is that I’m a motivated person around challenges so when a challenge was presented to beat out other freshman students in the production of visual media it sounded like a lot of fun,” noted Chance.  ”We formed a group of ten people early on and that was unheard of, other groups were getting together in twos and threes.  One of my friends, Josh Rappaport, asked if I knew about the game and when I said yeah I’m in a group of 10 people he was shocked.  He only knew about 4 or 5 other people playing the game so when he heard about a group of 10 other people playing the game that was unheard of.”</p>
<p>These early adopters dubbed themselves Marra and created an “exclusivity contract” to ensure all members participating in a challenge would get credited for the project. It became impossible for other players to beat this collective force and created some real heat between freshmen. The prizes for the game included things like class recognition, exclusive meetings with top professionals like Robert Zemeckis and famous Hollywood producers: one student even walked away with an internship offer based on the meeting.</p>
<p>Eventually, a rival group formed called the Tribe. While we didn’t talk to a Tribe player, Tate-Cortese, one of Marra’s members, described the Tribe’s rationale as “there are more students outside of Mara than within so why don’t we compete with that and use our massive amount of people to compete.”  It worked.  Before the Tribe’s formation, Marra won five weeks in a row. Once The Tribe started working together, they won five weeks in a row.</p>
<p>After this rivalry, a resolution emerged as a “forbidden deal.” “About week eight [of the rivalry] maybe, there were three Mara members working on a deal,” Chance explained. “Across the hall, all the Tribe members invited us into a meeting and we observed them and talked to them about what we wanted.  One of the members threw out the idea of doing  a ‘super project.’” The idea stuck.  Chance got intrigued about a Romeo and Juliet style deal and they shot a <a href="http://reality.usc.edu/deals/the-game-a-forbidden-deal/">cross-team deal</a>, uniting the teams for the first time.</p>
<p><strong>Prototyping Challenges</strong><br />
While gameplay of this nature is emergent, it is worth examining why the designers made the decisions to include elements like forced collaboration that led to this type of group deal making.</p>
<p>“Our initial design didn’t have cards at all,” noted Watson.  ”It was much more like something like <a href="http://sf0.org/">SF0</a> <em>–</em>a collaborative production game played through a web portal, full stop.”  Fullerton, Watson’s advisor on the project, pressed for more. As she explained,</p>
<blockquote><p>From the beginning, the primary goal of the project was to get students talking, working, and forming lasting social bonds amongst the various divisions of the school . . . . The fact is that some students are more online-focused than others, and we didn’t want to make something that privileged that way of interacting.  A face-to-face mechanic, that prompted casual discussion and ramped up to collaboration was what was needed.</p></blockquote>
<p>Watson had been toying with an interlocking card game system for years, and that became the basis for the revised design. The initial deck design featured media artifact cards as well as action cards that would direct the making, but that still wasn’t flexible enough for what the team wanted. Finally, the team designed a deck carefully balanced between <a href="http://reality.usc.edu/how-to-play/">four types of cards</a>: Maker, Property, Special, and People. The cards were flexible enough to provide the type of random prompt generation the design team wanted while still remaining portable enough to facilitate the face-to-face interactions necessary to the game’s success. After the team developed the game’s mechanics on a collaborative wiki and creating a set of test cards, Wiscombe helped refine the experience and translate it into a fleshed-out deck of cards.</p>
<p><img title="reality_connector" src="http://www.argn.com/images/reality_connector.jpg" alt="" width="560" height="315" /></p>
<p>Watson gave one example of the reasoning behind the team’s card design decisions.  They wanted everyone to start with fairly different cards so they could discover, trade, and share new cards by talking to other players.  ”If everyone had the same 10 cards in their starter pack, players wouldn’t be curious about what other players had in their packs . . . so we looked at the approximate size of what we expected would be our start-up player base — we designed for around 200 players — and then did the math from there.”</p>
<p>The team got to know their target audience extremely well, and adjusted the design accordingly. As Watson explains,</p>
<blockquote><p>There’s a temptation in designing games for institutional interventions that says you should make your game maximally scalable such that other institutions can easily port it into their programs. In my experience, designing for scale from the start depersonalizes and flattens games. Our mandate was to make something that would intrigue, galvanize, and mobilize our players, and we felt that the best way to do this was to create a genuinely tailor-made experience, something that couldn’t happen anywhere else and that was precisely tuned to this particular player population. That was our priority.”</p></blockquote>
<p>Despite the team’s focus on crafting a project particular to the USC School of Cinematic Arts, their game produced quite a few mechanics that could be readily transferable, including the way the cards link to a web-based collaborative production game.</p>
<p>Of course, design processes are never ideal.  The beginning of the semester quickly approached and the team needed to playtest the system with limited time. They were able to bring in members of a<a href="http://remotedevice.net/project/peg-la/">local pervasive gaming group</a> to help test the mechanics and make sure they were headed in the right direction. In the end, the inaugural season of <em>Reality</em> proved to be its real playtest beyond figuring out the mechanics.</p>
<p><strong>Design Philosophy</strong><br />
At its heart, Watson made something quite different from many ARGs.  Even with a background in making traditional story-driven ARGs, he finds the mantra, “It’s all about the story” to be counter-productive.  ”Design your ARG experiences so that they function procedurally — that is, create an actual game that drives participation and play among your audience such that the play itself generates the experience,” Watson argues.  ”In our case, we had a lot of eager young media-makers to work with, and so we were able to leverage their creative and performative motivations in order to generate the overall experience.”  This seems like a much needed perspective change, focusing on the mechanic and using the story as an impetus for gameplay.  Watson allowed the players to tell their own more meaningful story about personal ambition and competition and collaboration.</p>
<p><strong>What’s Next</strong><br />
It sounds like <em>Reality</em> will return again if student sentiment is any signal.  The two students we spoke with both admitted that <em>Reality</em> was their favorite part of their freshman fall semester.  They are sad to see it go, and are excited to be a part of the next iteration (even if it is just talking to next year’s freshman about the experience).  Beyond the sheer fun, Tate-Cortese found the game to be an exceptional learning experience. “I think the game was brilliant because it created an incredible space for experimentation and growth.  It was brilliant because you felt safe because you can try things that were outside of your comfort zone, but you didn’t have to worry about a grade accompanied with it.”  She wants to be a director, but got to experiment in all of the different roles in a production.</p>
<p>“Everyone I spoke to in the upper classes wishes they had this experience,” Tate-Cortese said. “It speaks to the future of education and film production, and it just really proves that they are cutting edge and at the forefront of film production and education.” It also allowed for several students outside of SCA to participate in the production process and Chance thinks they are even better equipped to be SCA students (many of them want to transfer) than the SCA students who didn’t participate in <em>Reality</em>.</p>
<p>Interested in learning more about the projects the students created as a result of <em>Reality</em>? Check out the game’s online <a href="http://reality.usc.edu/deals/">archive of deals</a>, where students shared their work, explaining the rationale behind each project. Highlights include a special effects-ridden <a href="http://reality.usc.edu/deals/intelligent-design/">science fiction trailer</a>, a <a href="http://reality.usc.edu/deals/the-game/">satiric dramatization</a> of students’ experiences with the project, and a game of <a href="http://reality.usc.edu/deals/indiecade-2011-live-action-minesweeper/">live-action Minesweeper</a> at IndieCade. A stealth version of the game played out at DIY Days resulted in <a href="http://reality.usc.edu/diy-days-reality/">two additional video productions</a>. Henry Jenkins wrote <a href="http://henryjenkins.org/2011/10/a_virtual_bullpen_how_the_usc.html">two</a> <a href="http://henryjenkins.org/2011/10/a_virtual_bullpen_how_the_usc_1.html">blog posts</a> explaining and contextualizing the game within the education space, while the Workbook Project’s <a href="http://workbookproject.com/culturehacker/2011/11/08/transmedia-talk-34-sca-reality/">Transmedia Talk podcast</a> featured an interview with Watson.</p>
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		<title>May you live in Disruptive times</title>
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		<pubDate>Wed, 23 Jun 2010 19:36:22 +0000</pubDate>
		<dc:creator>scott</dc:creator>
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		<description><![CDATA[May you live in Disruptive Times View more presentations from rsgray. Bookmark It Hide Sites]]></description>
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		<title>Mascots + Branding + Twitter</title>
		<link>http://rsgray.com/marketing/mascots-branding-twitter/</link>
		<comments>http://rsgray.com/marketing/mascots-branding-twitter/#comments</comments>
		<pubDate>Thu, 10 Jun 2010 23:24:40 +0000</pubDate>
		<dc:creator>scott</dc:creator>
				<category><![CDATA[branding]]></category>
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		<description><![CDATA[A few weeks back I was invited to talk to an upper division marketing class at the University of Montana on how they could incorporate new media and social media marketing into their final projects.  One of the groups had a VERY commodity product, and one that at first glance was/is pretty boring. The group [...]]]></description>
			<content:encoded><![CDATA[<p>A few weeks back I was invited to talk to an upper division marketing class at the University of Montana on how they could incorporate new media and social media marketing into their final projects.  One of the groups had a VERY commodity product, and one that at first glance was/is pretty boring. The group was disparaging of trying to find a way to use the &#8220;cool&#8221; technologies that I had just spent an hour talking about (twitter, facebook, blogs, foursquare, yelp, etc).  I gave them a pretty simple answer that they loved and I thought I would talk about it here b/c it has recently come up again for a current client.  That answer is <strong>Mascot.</strong></p>
<p><img class="alignleft" style="margin: 10px;" title="Mascot photo" src="http://www.udel.edu/PR/UDaily/2004/MascotTeamPhotolg.jpg" alt="mascots" width="272" height="184" />The student group had beef jerky.  Now except for the &#8220;SNAP INTO A SLIM JIM!&#8221; commercials of the 90&#8242;s beef jerky while admittedly delicious has never really been what one would consider Hight Tech, or a candidate for social media marketing.  But a beef jerky mascot on the other hand could be.  I told the group to create a rancher or possibly even a chicken (a la Chick Fil A with their cows) but don&#8217;t just create a little image of this mascot, but go full out. Make a backstory for this mascot, mascots are a chance to go completely creative.  Maybe Hotrod the Chicken (maybe it&#8217;s spicy jerky) grew up with Monty (the U of MT mascot) and they picked on the younger Slash (the Missoula Mauler&#8217;s mascot),and back then he was just called Rod. but one day Monty stole Rod&#8217;s girlfriend b/c Rod was just kinda boring. And on that day Rod changed his name to Hotrod and vowed to NEVER be boring again! (ok, yeah, a little simplistic, but you get the point). So now we have this cool backstory and graphics for Hotrod, this is where the new media comes in.  At no point has there existed a technology to immediately connect with people and actually <em>interact</em> with them on the scale that we now have with social media. So use it! Create a twitter feed for Hotrod showing him doing all kinds completely outrageous things (like surfing ON a shark off the Great Barrier Reef). Create a #hashtag for Hotrod&#8217;s out there to post about their adrenaline fueled activities. Create a facebook account and fan page. Treat Hotrod like he was a real person, responding to emails, joining adventure clubs and talking with people.  The biggest thing is to treat him as a larger than life celebrity and people will know him, and then by extension your product that Hotrod supports in the same way that sports stars endorse wheaties, or Ashton Kutcher those cameras that he&#8217;s got. The great part is that except for some app devo, and some graphics Hotrod could exist completely on free social media sites.  Give him a twitter feed showing pics he took while jumping out a plane, or scuba diving. You could prbly go several months before you would even (if you really want to) need to create a costume for you mascot.</p>
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		<title>Brand Management and Google Alerts</title>
		<link>http://rsgray.com/marketing/brand-management-and-google-alerts/</link>
		<comments>http://rsgray.com/marketing/brand-management-and-google-alerts/#comments</comments>
		<pubDate>Fri, 05 Mar 2010 18:13:16 +0000</pubDate>
		<dc:creator>scott</dc:creator>
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		<category><![CDATA[small business]]></category>
		<category><![CDATA[small business marketing]]></category>

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		<description><![CDATA[I&#8217;m sure this isn&#8217;t a new topic, but I thought I would talk a little bit about brand management online for small businesses.  Many small businesses believe that because they are not using the internet that their business is not being talked about online. This is frankly stupid.  There are many sites out there like [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m sure this isn&#8217;t a new topic, but I thought I would talk a little bit about brand management online for small businesses.  Many small businesses believe that because they are not using the internet that their business is not being talked about online. This is frankly stupid.  There are many sites out there like yelp and zagat that allow users to create profiles for businesses, services, restaurants, etc. and then vote on their experiences. Also people have their own blogs (like this one!) where they can rant and rave about the guy they bought their new car from or the mom &amp; pop coffee shop they went to last week.  And this doesn&#8217;t include forums, wikis, twitters, facebooks, and what have you that let people say pretty much whatever they want.  In other words, just because you are not online talking about your small business doesn&#8217;t mean that other people aren&#8217;t.  To that end you need someway to monitor what people are saying about your company, or website (if you have one) online.  There are a couple of options here: 1. would be to spend every hour of every day doing google searches, crawling over tweets, facebook, yelp, and all of those other sites mentioned above 2. pay someone to do this for you 3. dupe an intern into doing this for you 4. pick up some software that you have to pay for to do it 5. use Google Alerts.  For most small businesses options 1-4 are pretty prohibitive.  So I&#8217;m gonna talk about Option 5.  <a href="http://www.google.com/alerts">Google Alerts</a>. Alerts is a free system provided by Google that allows you to enter various keywords and then get either a daily digest or an instant email when something is posted with those keywords.  So what I usually do for my clients is to create a Google Alert with their company name inside of &#8220;&#8221;. This means that by and large if someone write an article, posts on a forum, etc with that company name I will get an email about it. (I usually create these an instant alerts as I want to know ASAP when someone comments about a client). Now sometimes these will not be talking about your business especially if you have a common word as your company name or if it is a common company name.  But the nice things is that these alerts work just like google so if the company was AlteredGames and it is based in Missoula, the alert would be &#8220;AlteredGames&#8221; + Missoula. This would return all mentions of AlteredGames and Missoula.  You could also add other identifiers so you knew it was your company.  Next I like to set up an alert or two that is a daily digest and is more concerned with the industry or area. So if we were doing a restaurant in Missoula, the alert might be: &#8220;local restaurants&#8221; + Missoula. This just lets me monitor what&#8217;s being said about the general area, and may provide some good places to drop a link or a comment about the business to help drive traffic.</p>
<p>These are just a few tips for a very powerful tool that Google provides. The biggest thing is just to remember, if you are doing your job right SOMEONE is talking about you online even if you aren&#8217;t. And in this day and age it is important if you are not the one leading the conversation that you are at least aware of what is being said.</p>
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		<title>MTV and Theme Branding</title>
		<link>http://rsgray.com/marketing/mtv-and-theme-branding/</link>
		<comments>http://rsgray.com/marketing/mtv-and-theme-branding/#comments</comments>
		<pubDate>Tue, 02 Mar 2010 17:14:06 +0000</pubDate>
		<dc:creator>scott</dc:creator>
				<category><![CDATA[marketing]]></category>
		<category><![CDATA[Original Work]]></category>
		<category><![CDATA[Thoughts]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[nintendo generation]]></category>
		<category><![CDATA[theme marketing]]></category>

		<guid isPermaLink="false">http://rsgray.com/?p=122</guid>
		<description><![CDATA[I was watching some TV Saturday morning, and caught bits of a new &#8220;dance&#8221; flick on MTV.  The basic premise (this will come into play in a minute) is that a gorgeous dancer obsessed with Disco meets a guy looking for a theme for a new nightclub. One thing leads to another and they decide [...]]]></description>
			<content:encoded><![CDATA[<p>I was watching some TV Saturday morning, and caught bits of a new &#8220;dance&#8221; flick on MTV.  The basic premise (this will come into play in a minute) is that a gorgeous dancer obsessed with Disco meets a guy looking for a theme for a new nightclub. One thing leads to another and they decide to open a disco themed nightclub.  The problem is that really except for the music (which they remix) and a bit of a choreo&#8217;d dance number there is nothing that looks like DISCO in the club. (Oh! except the name: INFERNO. get it? disco inferno. ha! ugh.) If you are working on any project, brand, product, et cetera and you are going to pick a theme, especially one like DISCO, you <strong>must</strong> commit 120% to that theme.  It&#8217;s like a wedding, if you tell everyone you&#8217;re doing a vintage hollywood theme, and the only nod to that theme is a picture of a Cary Grant in the bathroom, everyone is gonna ask: &#8220;Where&#8217;s the Hollywood theme?&#8221; Now if the groomsmen had fedoras, there is choreo&#8217;d dance to &#8220;singing in the rain&#8221;, a red carpet, etc. Now you&#8217;re getting there. A Theme like any element of a brand is a promise to the customer. They look and want that theme, that is why they chose your event, your product, et cetera.  ESPECIALLY in a nightclub! The simple head nod to a theme, makes one feel that you just don&#8217;t care. You call you club Mardi Gras, I want to see beads, Hurricanes, doubloons, masks, costumes, jazz, and so much purple, green, and gold that it makes me want to puke!   When working on your theme, do <strong>not</strong> exist in a bubble, ask friends, associates, family, and everyone else, what they see in the decorations, and in the font of the adverts.  Try not to ask them: &#8220;Do you see Disco?&#8221; this leads them to a predetermined answer. Instead just ask them: &#8220;What comes to mind here?&#8221; If their answer isn&#8217;t your theme right away, then make some changes and try again.  Even in a corporate environment people are less likely to take it as a joke and make lame comments around the water cooler if you fully commit to the theme. The more committed you are to theme, the more committed they become.</p>
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