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Mascots + Branding + Twitter

branding, Geek, marketing, Original Work 0 Comment »

A few weeks back I was invited to talk to an upper division marketing class at the University of Montana on how they could incorporate new media and social media marketing into their final projects.  One of the groups had a VERY commodity product, and one that at first glance was/is pretty boring. The group was disparaging of trying to find a way to use the “cool” technologies that I had just spent an hour talking about (twitter, facebook, blogs, foursquare, yelp, etc).  I gave them a pretty simple answer that they loved and I thought I would talk about it here b/c it has recently come up again for a current client.  That answer is Mascot.

mascotsThe student group had beef jerky.  Now except for the “SNAP INTO A SLIM JIM!” commercials of the 90′s beef jerky while admittedly delicious has never really been what one would consider Hight Tech, or a candidate for social media marketing.  But a beef jerky mascot on the other hand could be.  I told the group to create a rancher or possibly even a chicken (a la Chick Fil A with their cows) but don’t just create a little image of this mascot, but go full out. Make a backstory for this mascot, mascots are a chance to go completely creative.  Maybe Hotrod the Chicken (maybe it’s spicy jerky) grew up with Monty (the U of MT mascot) and they picked on the younger Slash (the Missoula Mauler’s mascot),and back then he was just called Rod. but one day Monty stole Rod’s girlfriend b/c Rod was just kinda boring. And on that day Rod changed his name to Hotrod and vowed to NEVER be boring again! (ok, yeah, a little simplistic, but you get the point). So now we have this cool backstory and graphics for Hotrod, this is where the new media comes in.  At no point has there existed a technology to immediately connect with people and actually interact with them on the scale that we now have with social media. So use it! Create a twitter feed for Hotrod showing him doing all kinds completely outrageous things (like surfing ON a shark off the Great Barrier Reef). Create a #hashtag for Hotrod’s out there to post about their adrenaline fueled activities. Create a facebook account and fan page. Treat Hotrod like he was a real person, responding to emails, joining adventure clubs and talking with people.  The biggest thing is to treat him as a larger than life celebrity and people will know him, and then by extension your product that Hotrod supports in the same way that sports stars endorse wheaties, or Ashton Kutcher those cameras that he’s got. The great part is that except for some app devo, and some graphics Hotrod could exist completely on free social media sites.  Give him a twitter feed showing pics he took while jumping out a plane, or scuba diving. You could prbly go several months before you would even (if you really want to) need to create a costume for you mascot.

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June 10th, 2010  
Tags: brand development, branding, business students, geek marketing, ideas, internet marketing, marketing, new media, original work, scott gray, small business marketing, social media, social media marketing, theme marketing, tips



Argh. I really don’t like Zuckerberg

Geek, marketing, Original Work, Random, social media, Thoughts 1 Comment »

This was in an article over at CNN: “Facebook calls this new social paradigm the “Open Graph,” and Zuckerberg called the shift “the most transformative thing we’ve ever done for the web.”"  We’ve been talking about this “Social Graph” on the blogosphere for what I feel like is at least 3 years now. And now Zuckerberg decides to talk about it in a press conference and everybody is all over him for his GREAT idea.  Oh, and Facebook added a “LIKE” button. Uhm.. you mean like the folks over at Digg and Stumbleupon did years ago? This whole shpeel that Zuckerberg went on about at his latest press conference is a guy just repeating what everyone else online has been talking about or doing for years, but because he’s an “icon” people NOT online are treating it like it’s fresh and new.  Same thing as Steve and the iPad.  Yes, it’s a cool device, yes, it is getting great reviews. But is honestly a large iPod Touch with a few new features, it is NOT a rocket car, or a transporter.

Sorry for this rant, but I really don’t like Zuckerberg.  His assertions that Facebook is going to topple Google is just for the moment absurd.  You have a social network. Yes, it is the most popular but let’s not trick ourselves into believing things that aren’t true.  Google has a sound biz plan with the assumption that someone searching for a product type might actually want to buy it.  Facebook? Just because I throw up a status update that “I loved my bike ride up Blue Mountain yesterday” does not mean that I’m in the mood to buy a new book.  I just do NOT see how social networks are going to become the next Amazon, or hulu.  Heck, I use Hootsuite and almost never even log in to Facebook to see

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April 30th, 2010  
Tags: geek marketing, ideas, internet marketing, new media, nintendo generation, social media



Facebook for Fun & Profit: the Sequel

Geek, marketing, Original Work, presentation, SEO, social media 1 Comment »


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April 9th, 2010  
Tags: brand development, business, business students, Geek, geek marketing, ideas, internet marketing, marketing, new media, nintendo generation, original work, scott gray, SEO, slideshare, small business marketing, social media, social media marketing, tips



Brand Management and Google Alerts

Geek, marketing, Original Work 0 Comment »

I’m sure this isn’t a new topic, but I thought I would talk a little bit about brand management online for small businesses.  Many small businesses believe that because they are not using the internet that their business is not being talked about online. This is frankly stupid.  There are many sites out there like yelp and zagat that allow users to create profiles for businesses, services, restaurants, etc. and then vote on their experiences. Also people have their own blogs (like this one!) where they can rant and rave about the guy they bought their new car from or the mom & pop coffee shop they went to last week.  And this doesn’t include forums, wikis, twitters, facebooks, and what have you that let people say pretty much whatever they want.  In other words, just because you are not online talking about your small business doesn’t mean that other people aren’t.  To that end you need someway to monitor what people are saying about your company, or website (if you have one) online.  There are a couple of options here: 1. would be to spend every hour of every day doing google searches, crawling over tweets, facebook, yelp, and all of those other sites mentioned above 2. pay someone to do this for you 3. dupe an intern into doing this for you 4. pick up some software that you have to pay for to do it 5. use Google Alerts.  For most small businesses options 1-4 are pretty prohibitive.  So I’m gonna talk about Option 5.  Google Alerts. Alerts is a free system provided by Google that allows you to enter various keywords and then get either a daily digest or an instant email when something is posted with those keywords.  So what I usually do for my clients is to create a Google Alert with their company name inside of “”. This means that by and large if someone write an article, posts on a forum, etc with that company name I will get an email about it. (I usually create these an instant alerts as I want to know ASAP when someone comments about a client). Now sometimes these will not be talking about your business especially if you have a common word as your company name or if it is a common company name.  But the nice things is that these alerts work just like google so if the company was AlteredGames and it is based in Missoula, the alert would be “AlteredGames” + Missoula. This would return all mentions of AlteredGames and Missoula.  You could also add other identifiers so you knew it was your company.  Next I like to set up an alert or two that is a daily digest and is more concerned with the industry or area. So if we were doing a restaurant in Missoula, the alert might be: “local restaurants” + Missoula. This just lets me monitor what’s being said about the general area, and may provide some good places to drop a link or a comment about the business to help drive traffic.

These are just a few tips for a very powerful tool that Google provides. The biggest thing is just to remember, if you are doing your job right SOMEONE is talking about you online even if you aren’t. And in this day and age it is important if you are not the one leading the conversation that you are at least aware of what is being said.

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March 5th, 2010  
Tags: brand development, branding, business, geek marketing, ideas, internet marketing, Management, marketing, original work, small business, small business marketing



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